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Technical Support

Technical Support:

Technology Consulting 

Customization

3D drawing 

After-sales service: Industry-first "24-hour Emergency Response" service (implemented since 2019).

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Q1. Are you the direct manufacturer or a trade company?

A: We are a manufacturer. All of our products are manufacturing in Dongguan City, Guangdong Province, in China. Welcome to visit us! 

Q2. What’s your advantage?

A : We are China and South Korea joint venture. We cooperate technology and share information with MENTOR T&C company from South Korea since 2018.

Q3. How can I trust you?

A: We consider honest as the life of our company, your order and money will be well guaranteed. 

Q4. Can you give warranty of your products?

A: All products are inspected for quality before shipment. We provide 1-year warranty for each product. The shipment report will be attached to the product shipment.

Q5. What’s your after-sell service?

A: Since 2019, we promise to our customers the “24H on-site to solve problems(China Only)” and “48H reply solution” service(For foreign country). Please feel free to contact with us.

Q6. How about the delivery time?

A: Most of the products are in stock, small orders and samples can be shipped within 3-5 working-days. For large orders, please confirm the delivery date with the customers service.

Q7. What’s the MOQ? May I get samples, first?

A: For “ready to ship”, sample is available. So the MOQ is 1 piece /1 set. For customization, we need to discuss more details. The final quotation is according to receiving full description of the products you want, size, material, quantity and so on.

Q8. Can I add my own logo?

A: Sure. Just provide an AI file or picture of your company logo, then we can make a laser logo for you.

WANT TO WORK WITH US?